TRANSFORMIX GBS · TECHNOLOGY-LED BUSINESS SERVICES

The technology and operations team that works with your business

We deliver technology projects for technology companies and their partners, and we develop, run and maintain systems and manage digital operations for organizations. We work as your external technology team, as an extension of your current team, or as a partner responsible for running a complete service.

Explore GBS services

Who are GBS services for?

We shape our services around what you need: delivering a project, an ongoing capability, a fully managed service, or leadership for your current technology team.

GBS services

Five service groups, organized around the work you want to hand over. They can be combined in one agreement that brings delivery, operations and leadership together.

Technology is part of the operating model — we use ERP and CRM systems, the cloud, collaboration tools, data, automation and AI where they add real value to the work. Data protection, governance and each party's responsibilities are defined within the operating model, not treated as separate add-ons.

How can we work with your company?

Dedicated team or managed service?

The choice isn't only about team size; it's about who manages the priorities and who is responsible for operations and results.

DEDICATED TEAM

The dedicated team

What do you get?
The time and expertise of a team of specialists.
Who sets the priorities?
You or your team set the priorities and direct the work.
What is our role?
Providing the talent and coordinating resources under the contract.
An example
Two developers working within a software company's team.

MANAGED SERVICE

The managed service

What do you get?
A service, deliverables and an agreed level of performance.
Who runs the day-to-day work?
Transformix runs the service day to day.
What is our role?
Delivery, follow-up, improvement and escalation when needed.
An example
Monthly e-commerce management covering maintenance and operations.

Why Transformix GBS?

Sectors we serve

Examples of sectors and areas of collaboration we can support, not a list of clients or project results.

From defining the need to operations

  1. We understand the need

    We review the scope of work and current systems.

  2. We choose the model

    A project, a team, a managed service or part-time leadership.

  3. We set the agreement

    Roles, deliverables, timing and service levels.

  4. We start delivery

    Teams, tools, knowledge transfer and integration.

  5. We track performance

    We review results and opportunities to improve.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

  • Does Transformix work with other technology companies?

    Yes. We deliver complete projects or parts of them and provide specialist teams and maintenance and support services, including white-label work under a clear agreement.

  • Can you be our company's external technology team?

    Yes. We develop, run and support applications, websites and systems within agreed responsibilities and service levels.

  • Can you manage the technology team we already have?

    Yes. We provide external or part-time technology leadership, overseeing teams and vendors, reviewing solutions and projects, and setting development plans.

  • Do you offer ERP operations, accounting and invoicing services?

    We configure the systems and run the agreed operations, including support for accounting, invoicing, orders and data. Statutory responsibilities and approvals remain with the authorized parties, within the client's permissions and controls.

  • What is the difference between a dedicated team and a managed service?

    With a dedicated team, you or your team manage the specialists' priorities and work. With a managed service, Transformix manages the service, its deliverables and its performance as agreed.

  • Can we start with one project and then move to ongoing operations?

    Yes. You can start with a defined project, then move to operations, maintenance or ongoing support, or widen the collaboration gradually.

  • How is the cost of collaboration set?

    By the scope of work, the size of the team or the deliverables required, operational coverage, systems, integrations and service levels. The model and cost are set in an agreement that fits the collaboration.

A deeper look at the economics of operations

Outsourcing and shared services: redesigning operating costs and strengthening business agility

The question is no longer just cutting costs, but the ability to redistribute resources, scale teams up or down, and keep talent without committing to fixed structures that are hard to change when markets shift. The question facing management today… Read more

START A CONVERSATION

Technology and operations collaboration that fits your business

Whether you are a technology company looking for a delivery partner, an institution that needs an external team, or a digital business that needs end-to-end operations, we choose the model around your goals, systems and needs. Expertise and teams across Egypt, Saudi Arabia and the UAE, with remote and distributed delivery as agreed.